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Unit 1 Knowing about Secretary
1£®Listening One£º Work of Secretary
2£®Listening Two£º Being a Competent Secretary
3£®Speaking One£º Secretarial Ethics
4£®Speaking Two£º Qualities of Secretary
5£®Reading One£º Duties and Responsibilities of a Secretary
6£®Reading Two£º Secretarial Skills and Tips
7£®Writing£º Note
8£®Cultural Matters

Unit 2 Office Management
1£®Listening One£º Ways of Work
2£®Listening Two£º Office Automation
3£®Speaking One£º Coping with Heavy Workload
4£®Speaking Two£º Office Control
5£®Reading One£º Office Con£¬trol
6£®Reading Two£º Interpersonal Relations at Work
7£®Writing£º Notice or Announcement
8£®Cultural Matters

Unit3 Information Management
1£®Listening One£º Office Work Patterns
2£®Listening Two£º Computerized Filling System
3£®Speaking One£º Keeping Information Safe
4£®Speaking Two£º Microjilming Filing
5£®Reading One£º Keeping Information Safe
6£®Reading Two£º Effective Fiinng
7£®Writing£º Office Memo
8£®Cultural Matters

Unit4 Conference Management
1£®Listening One£º Preparing a Conference
2£®Listening Two£º Scheduling a Meeting
3£®Speaking One£º Planning a Meeting
4£®Speaking Two£º Conference Theme and Agenda
5£®Reading One£º Organizing Conference
6£®Reading Two£º Problems related to Scheduling Meetings
7£®Writing£º Meeting Minutes
8£®Cultural Matters
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Unit 5 Business Trip Management
Unit 6 HR Management
Unit 7 Performance Management
Unit 8 Client Management
Unit 9 Crisis Management
Unit 10 Cash Management
Unit 11 Project Management
Unit 12 Corporate Management
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