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Chapter 1 Strategic Human Resource Management OOl 1.1 Designing l.l.1 Three Steps of Digital Strategic Human Resource Management 1.1.2 Human Resource Management Strategies in Disney 1.2 Case Learning 1.2.1 Employee Development Strategy in L'ORI~AL 1.2.2 Fairness-Oriented Human Resource Management at LUBF 1.3 Case Analysis 1.3.1 Digitalization of the Human Resource Management System in YUYU 1.3.2 Starbucks: Growing up with Partners Review Chapter 2 Job Analysis o 2.1 Designing 2.1.1 Job Description of Relationship Officer 2.1.2 Form for Store Manager Job Description 2.2 Case Learning 2.2.1 Job Analysis in Heimo 2.2.2 Job Analysis on Management Commission in USHZ 2.3 Case Analysis 2.3.1 Resignation Event Caused by Job Description 2.3.2 How Does a Company Overcome Employees' Fear of Job Analysis? Review Chapter 3 Human Resource Planning 3.1 Designing 3.1.1 Five-Year Human Resource Planning of Jianda 3.1.2 Two-Year Plan of Making Managers Younger in Average Age 3.2 Case Learning 3.2.1 Human Resource Planning and Practice of YZ Express 3.2.2 Human Resource Management in McDonald's 3.3 Case Analysis 3.3.1 Fire and Hire in Banks 3.3.2 Balance Between Neweomers and Long-Time Employees Review Chapter 4 Recruiting and Selection o 4.1 Designing 4.1.1 Interview Guard for Store Manager 4.1.2 Application Form 4.2 Case Learning 4.2.1 Campus Recruitment of Sovh 4.2.2 Comprehensive Recruitment System of Toyota 4.3 Case Analysis 4.3.1 Dilemma of Manager Selection at the HQ Designing Institute 4.3.2 Human Resource Manager Stuck in the Mud Review Chapter 5 Training and Developing Employees o 5.1 Designing 5.1.1 Training Program for Salesman in an Automobile Company 5.1.2 Training and Development Plan of UCC's ICT 5.2 Case Learning 5.2.1 Training System of Alibaba 5.2.2 Employee Training in Disneyland 5.3 Case Analysis 5.3.1 Quality Issues in Yerk 5.3.2 Developing the Managers Review Chapter 6 Performance Appraisal and Management 6.1 Designing 6.1.1 Balanced Score Card of KJF 6.1.2 Performance Appraisal for Salesmen in FESA Auto 6.2 Case Learning 6.2.1 Performance Feedback and Improvement of Kendra 6.2.2 Performance Management: Employee Involvement of Amway 6.3 Case Analysis 6.3.1 Performance Appraisal Issues in TM 6.3.2 Annual Performance Appraisal in a Sales Team Review Chapter 7 Compensation 7.1 Designing 7.1.1 Broadband of Feich 7.1.2 Varied Design of Compensation 7.2 Case Learning 7.2.1 Floating Wages of the Production System of Lantian 7.2.2 Open Wages on the Wall 7.3 Case Analysis 7.3.1 Equity Payment for Fruit Workers 7.3.2 Employee Turnover and Compensation Strategy of Smart Technology Review Chapter 8 Managing Careers 8.1 Designing 8.l.1 Career Consultation Form 8.1.2 Employee Career Development Form 8.2 Case Learning 8.2.1 Career System of HW 8.2.2 Career Guild for Newcomers in Facebook 8,3 Case Analysis 8.3.1 Meily's Career Choices 8.3.2 Head or Branch Office? Review Chapter 9 Employee Relations Management 9.1 Designing 9.1.1 Employee Satisfaction Questionnaire 9.1.2 Employee Involvement 9.2 Case Learning 9.2.1 Union in TM Motors 9.2.2 Employee Emotional Management in Zhenjiang Public Transport 9.3 Case Analysis 9.3.1 Why Does Mark Leave? 9.3.2 What Should Bob Do? Review Chapter 10 International Human Resource Management 10.1 Designing 10.1.1 Inclusion, Diversity and Equity 10.1.2 Localization, Home-Country Controlling, or Globalization 10.2 Case Learning 10.2.1 Employees Localization Strategy of HEIMO 10.2.2 International Human Resource M