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Unit 1 Intercultural Communication Section A Warm-up Video Section B Case Section C Introduction to Culture and Communication Section D Cultural Tips: A Guide to Make Friends with Foreigners Section E Situations Section F Exercises Unit 2 Individualism and Collectivism Section A Warm-up Video Section B Case Section C Intercultural Communicatiori: Cultural Value Orientations Section D Cultural Tips: The Style of Individualism and Collectivism in Business Section E Situations Section F Exercises Unit 3 Verbal Communication Section A Warm-up Video Section B Case Section C Intercultural Communication: Verbal Communication Section D Cultural Tips: A Guide to Demonstrate Courtesy in English Section E Situations Section F Exercises Unit 4 Nonverbal Communication Section A Warm-up Video Section B Case Section C Intercultural Communication: Nonverbal Communication Section D Cultural Tips: The Meaning of Hand Gestures around World Section E Situations Section F Exercises Unit 5 High-Context and Low-Context Cultures Section A Warm-up Video Section B Case Section C Intercultural Communication: Communication in High-Context vs. Low-Context Cultures Section D Cultural Tips: Conversational Silence Section E Situations Section F Exercises Unit 6 Culture Shock Section A Warm-up Video Section B Case Section C Intercultural Communication: Culture Shock - and Culture Fatigues Section D Cultural Tips: Managing Expectations and Understanding Culture Similarity Section E Situations Section F Exercises Unit 7 Ingroups and Outgroups Section A Warm-up Video Section B Case Section C Intercultural Communication: Ingroups and Outgroups Section D Cultural Tips: Ingroups/Outgroups in Collectivist and Individualist Cultures Section E Situations Section F Exercises Unit 8 Stereotypes Section A Warm-up Video Section B Case Section C Intercultural Communication: Stereotypes and Automatic & Controlled Information Processing Section D Cultural Tips: Avoiding Stereotypes in the Workplace Section E Situations Section F Exercises Unit 9 Ethnocentrism Section A Warm-up Video Section B Case Section C Intercultural Communication: Ethnocentrism vs. Culture Relativism Section D Cultural Tips: Dealing with Cross-Cultural Issues Section E Situations Section F Exercises Unit 10 Cultural Integration Section A Warm-up Video Section B Case Section C Intercultural Communication: Understanding Cultural Identity and Integration Section D Cultural Tips: How to Be an Effective Cross- Cultural Communicator--A Pilot's Guide to Success Section E Situations Section F Exercises References