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Ackntnoledgements
Notes on Data and Transcription

Part ¢ñ£ºDescribing Workplace Discourse
1£®What Is Workplace Discourse?
1£®1 Introduction
1£®2 Workplace£¬institutional£¬professional and business discourse
1£®3 Communities of practice and discourse communities
1£®4 Approaches to analysing workplace discourse
1£®5 Where does workplace discourse occur?
1£®6 Workplace discourse in a changing world
1£®7 Outline of the book
2£®Workplace Genres£ºActivities and Texts in Workplace Discourse
2£®1 IntroductionAckntnoledgements
Notes on Data and Transcription

Part ¢ñ£ºDescribing Workplace Discourse
1£®What Is Workplace Discourse?
1£®1 Introduction
1£®2 Workplace£¬institutional£¬professional and business discourse
1£®3 Communities of practice and discourse communities
1£®4 Approaches to analysing workplace discourse
1£®5 Where does workplace discourse occur?
1£®6 Workplace discourse in a changing world
1£®7 Outline of the book
2£®Workplace Genres£ºActivities and Texts in Workplace Discourse
2£®1 Introduction
2£®2 Recurring or widespread genres in the workplace
2£®3 The use of genres within organizations
2£®4 Conclusion
3£®What Can a Corpus Tell Us about Workplace Discourse?
3£®1 Introduction
3£®2 Overview of relevant corpora
3£®3 Lexico-grammar of the workplace
3£®4 Pragmatic features
3£®5 Corpus and genre
3£®6 Discussion and conclusion
4£®Working Together and Getting People to Do Things£º Directives£¬ Procedural Discourse and Training
4£®1 Introduction
4£®2 Previous studies of directives
4£®3 A corpus-informed study of procedural workplace discourse
4£®4 Directives in transactional and collaborative talk
4£®5 Solidarity and involvement strategies in procedural talk involving training
4£®6 Training£¬apprenticeship and workplace learning
4£®7 Conclusion

Part ¢ò£ºIssues and Applications in Workplace Discourse
5£®Relationships at Work£ºRelational Talk and Humour
5£®1 Introduction
5£®2 'Work' done through relational talk
5£®3 The role of relational talk within a community of practice
5£®4 Humour
5£®5 Humour and workplace culture
5£®6 Humour in the ABOT Corpus
5£®7 Conclusion
6£®Communicating across Cultures£ºEnglish as an International Language of Work
6£®1 Introduction
6£®2 English as a lingua franca
6£®3 English as an international language in business
6£®4 Relational language in lingua franca workplace and business interactions
6£®5 English in the multi-ethnic workplace
6£®6 Discussion and conclusion
7£®Applying Research£ºTeaching Workplace Discourse
7£®1 Introduction
7£®2 Research-based consultancy
7£®3 Training and teaching
7£®4 Using insights from research for teaching and teacher training
7£®5 Conclusion

Appendix ¢ñ£ºAdhesive Labels
Appendix ¢ò£ºSampte Activities
Notes
References
IndexÐÅÏ¢