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Chapter 1 Business Letter Writing
¢ñ. Essentials of Business Letter Writing
¢ò. Layout of a Business Letter
¢ó. Miscellaneous Matters
¢ô. Envelope Addressing
¢õ. Format of Letters
Exercises
Chapter 2 Enquiries and Replies
¢ñ. Introduction
¢ò. Specimen Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 3 Status Inquiry
¢ñ. Introduction
¢ò. Specimen Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 4 Sales Promotion
¢ñ. Introduction
¢ò. Sample Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 5 Offers and Counter -offers
¢ñ. Introduction
¢ò. Sample Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 6 Orders
¢ñ. Introduction
¢ò. Sample Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 7 Terms of Payment
¢ñ. Introduction
¢ò. Sample Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 8 Packing
¢ñ. Introduction
¢ò.Specimen Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 9 Shipment
¢ñ. Introduction
¢ò. Specimen Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 10 Insurance
¢ñ. Introduction
¢ò. Specimen Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 11 Claims
¢ñ. Introduction
¢ò. Specimen Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 12 Agencies
¢ñ. Introduction
¢ò. Specimen Letters
¢ó. Terms and Expressions
¢ô. Useful Sentences
Exercises
Chapter 13 Business Contract Writing
¢ñ. Basic Concept of Contract
¢ò. Categories of Business Contract
¢ó. The Structure of Business Contract
¢ô. Features of Business Contract
¢õ. Sample
Exercises
Appendix ¢ñ Solutions
Appendix ¢ò Vocabulary
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