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Topic 1 Introduction to Logistics Management
Case Study Wal-Mart Wins with Logistics
Overview
Text
1.1 The Definition of Logistics
1.2 Components of a Logistics System
1.3 Perspectives and Methodology of Analyzing Logistics Systems
Vocabulary
Difficult Sentences
¡¡Core Words and Expressions
Exercises
Topic 2 Order Management and Customer Service
Case Study Toyota's Parts Logistics
Overview
Text
2. 1 Order Management
2.2 The Definition of Customer Service
2.3 Dimensions of Customer Service
2.4 Performance Measures for Customer Service
Vocabulary
Difficult Sentences
Core Words and Expressions
Exercises
Topic 3 Packaging and Material Handling
¡¡Case Study AGV Eases Traffic at the Home Depot
¡¡Overview
¡¡Text
¡¡ 3.1 Packaging
¡¡3.2 Material Handling
¡¡Vocabulary
¡¡Difficult Sentences
¡¡Core Words and Expressions
¡¡Exercises
Topic 4 Transportation Management
Case Study Victoria's Secret for Success
Overview
Text
4.1 Transportation Service Choices and Their Characteristics
4.2 Transportation Modes: Single Mode
4.3 Transportation Modes: Intermodal Services
4.4 Classifications of Carriers
4.5 Bases for Rates
4.6 Domestic Documentation
4.7 International Documentation
Vocabulary
Difficult Sentences
Core Words and Expressions
Exercises
Topic 5 Inventory Management
Case Study DRP at Johnson & Johnson
Overview
Text
¡¡5.1 Principles for Inventory
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Topic 6 Warehousing Management
Topic 7 Logistics Facility Location Management
Topic 8 Logistics Information Management
Topic 9 Revese Logistics
Topic 10 Global Logistics
Topic 11 Introduction to Supply Chain Management
Topic 12 Careers in Logistics
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