Unit 1 Business Communication
Section I Lead-in
What Is Business Communication
Section II Listening
CLIP ONE Business Relations
CLIP TWO Business Card
Section III Speaking
Tips for Emails
Section IV Further Learning
Unit 2 Business Negotiation
Section I Lead-in
Business Negotiation Principle
Section II Listening
CLIP ONE International Business and
Cross-cultural Communication
CLIP TWO Business Etiquette & Social Graces
Section III Speaking
Business Negotiation Etiquette
Section IV Further Learning
Unit 3 Commercial Trade
Section I Lead-in
Asian Can Lead the Global Trade
Section II Listening
CLIP ONE Small Business
CLIP TWO Foreign Trade
Section III Speaking
Charity Shop
Section IV Further Learning
Unit 4 Payment
Section I Lead-in
WeChat and Facebook
Section II Listening
CLIP ONE Buying on the Installment Plan
CLIP TWO The Pros and Cons of Credit Cards
Section III Speaking
Foreign Trade Payment
Section IV Further Learning
Unit 5 Customs Clearance and
Commodity Inspection
Section I Lead-in
Law of the People's Republic of China on
Import and Export Commodity Inspection (General Provisions)
Section II Listening
CLIP ONE The USDA Specialty Crops Inspection Division
CLIP TWO How Do Customs Work
Section III Speaking
China Inspection and Quarantine (CIQ)
Section IV Further Learning
Unit 6 Logistics and Storage
Section I Lead-in
What Is Logistics
Section II Listening
CLIP ONE How Are Containers Loaded
CLIP TWO Shipping Container Types
Section III Speaking
Logistics Strategy
Section IV Further Learning
Unit 7 Claim and Arbitration
Section I Lead-in
Claim and Arbitration
Section II Listening
CLIP ONE How to Handle Freight Claims
CLIP TWO What to Do If Your Parcel Is Seized by Customs
Section III Speaking
Basics of Arbitration
Section IV Further Learning
Unit 8 Exhibition Preparation
Section I Lead-in
Top Ten Tips on Preparing for a Successful Exhibition
Section II Listening
CLIP ONE A History of Exhibitions and World's Fairs
CLIP TWO How to Drive More Attendees to Exhibitor Booths
Section III Speaking
Exhibition Preparation
Section IV Further Learning
Unit 9 Energy
Section I Lead-in
Here Is the Scenario: Oil Price May Fall Towards $40 Mark
Section II Listening
CLIP ONE China's Top 500 Firms Outperformed
US Rivals in 2008
CLIP TWO China's Gasoline Imports Soar in August
Section III Speaking
The Latest: China Gets Bulk of Alaska Gas in Pipeline Plan
Section IV Further Learning
Unit 10 E-commerce
Section I Lead-in
Amazon Has Its Most Profitable Quarter Ever
But Growth Is Slowing
Section II Listening
CLIP ONE One-day Shipping Hurts Amazon's Bottom Line
CLIP TWO Amazon's Key Q
Retail and Business Developments
Section III Speaking
How Does Amazon Make Money
Section IV Further Learning
Unit 11 Car Manufacturer
Section I Lead-in
General Motors' Drive for Safer, Better
More Sustainable Personal Mobiling
Section II Listening
CLIP ONE GM Says in Talks
to Invest $2.73 Billion in Brazil till 2024
CLIP TWO GM Earnings Rise 1% as
Buyers Pay More for Popular Pickups
Section III Speaking
General Motors Works Overtime to Keep Customers Happy
Section IV Further Learning
Unit 12 Banking
Section I Lead-in
At a Grim Moment for Banking Jobs, Citigroup Says It's Hiring
Section II Listening
CLIP ONE Citigroup Withdraws from
Metals Financing in Chinese Mainland
CLIP TWO Citibank China Slapped with Shanghai's
Biggest Ever Banking Fine over Property Loans
Section III Speaking
Citigroup Embraces LGBT and Live-in Partners of Its Staff
Section IV Further Learning
Unit 13 Environmental Protection
Section I Lead-in
Green Growth for China
Section II Listening
CLIP ONE Sustainable Agriculture in China: Then and Now
CLIP TWO China Can Lead Global Green Trade Drive
Section III Speaking
Electric Vehicles and the Environment
Section IV Further Learning
Unit 14 Artificial Intelligence
Section I Lead-in
How Artificial Intelligence Is Changing the Global Economy
Section II Listening
CLIP ONE The Impact of Artificial Intelligence
on International Trade
CLIP TWO Five Ways How AI Has Transformed
the Finance Industry
Section III Speaking
Artificial Intelligence and E-commerce
Section IV Further Learning
Unit 15 Cross Culture
Section I Lead-in
What Is Cross Culture
Section II Listening
CLIP ONE Cultural Barriers to Communication (1)
CLIP TWO Cultural Barriers to Communication (2)
Section III Speaking
Top Ten Tips for Effective Cross-cultural Communication
Section IV Further Learning
Unit 16 International Organizations
Section I Lead-in
World Trade Organization
Section II Listening
CLIP ONE IEA Executive Director and OPEC Secretary General Discussed
the Current Situation in Global Oil Markets
CLIP TWO International Monetary Fund (IMF)
Section III Speaking
Three Cs for Success
A Partnership That Reflects the Best ofAPEC
Section IV Further Learning