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Part One TheBasic Rules of Successful Letter Writing
1 How to Write Successful Letters
2 The Basic Parts of a Letter
3 The Forms in English Letters
Part Two Social Letters
1 Introduction
2 Invitation and Acknowledgements
3 Letters of Congratulation
4 Letters of Sympathy on Illness,Injury and Material Loss
5 Letter of Condolence
6 Letters of Request
7 Letters of Application
8 Letters of Introduction
9 Letters of Recommendation
10 Letters of Information
11 Letters of Thanks
12 Letters of Apology
13 Letters of Making A Resservation
14 Letters of Cultural Exchange
Part Three Business Letters
1 The Different Style and the Special Forms of Business Letters
2 Letters of Inquiries and Offers
3 Letters of Order and Confirmation
4 Letters of Credit
5 Shipment and Delivery
6 Complaint and Claim
Part Four Telegrams,Telexes,Faxes and Abbreviations
1 Telegrams
2 Telexes
3 Faxes
4 Abbreviations
Part Five Secretarial Duties
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Part Six Speeches for Various Occasions
Part Seven Protocol in Foreign Affairs
Part Eight Documents
Key for Reference
Appendixes
References