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Chapter One Culture and Cultural Values
1£®1 Understanding Culture
1£®2 Understanding Value Types and Cultural Values
1£®3 Culture Shock
Exercises

Chapter Two Communication and Intercultural Communication
2£®1 Understanding Communication
2£®2 Relationship between Culture and Communication
2£®3 Understanding Intercultural Communication
2£®4 Potential Problems in Intercultural Communication
2£®5 Improving Intercultural Communication Competence (ICC£©
2£®6 Case Discussion
2£®7 Further Reading
Exercises

Chapter Three Daily Verbal Intercultural Communication
3£®1 Lead-in Cases
3£®2 Hospitality
3£®3 Modesty
3£®4 Greeting
3£®5 Concern
3£®6 Money
3£®7 Compliments
3£®8 Gratitude and Apology
3£®9 "No Politeness"
3£®10 Courtesy of Visiting and Parting
3£®11 Case Discussion
Exercises

Chapter Four Non-Verbal Intercultural Communication
4£®1 Lead-in Discussion on Gestures
4£®2 Understanding Non-Verbal Communication
4£®3 Body Language
4£®4 Paralanguage
4£®5 Time Language
4£®6 Space Language
Exercises

Chapter Five Interpersonal Relationships
5£®1 Introduction
5£®2 Understanding Cross-Gender Communication
5£®3 Family Relationship
5£®4 Friendship
5£®5 Friend Responsibilities£¬ Friend Expectations and Friend Obligations
5£®6 Group Discussion
5£®7 Further Reading
5£®8 Individualism & Collectivism
Exercises

Chapter Six Name and Ways of Addressing
6£®1 Cultural Differences in Naming
6£®2 Pronunciation of Common English Names
6£®3 Orders of Names in English and Chinese
6£®4 Cultural Differences in Addressing
6£®5 Kinship
6£®6 Case Discussion
6£®7 Further Reading
Exercises

Chapter Seven Cultural Connotations of Language in Intercultural Communication
7£®1 Lead-in Cases
7£®2 Understanding Cultural-Loaded Words
7£®3 Colors
7£®4 Proverbs
7£®5 Numbers
7£®6 Taboos
Exercises
Keys to Exercises
Bibliography