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Chapter One Fundamentals of International Negotiations
Chapter Two The Negotiation Process
Chapter Three Types of Business Negotiations
Chapter Four Negotiating Strategies and Tactics
Chapter Five Qualities and Skills of Negotiators
Chapter Six Influence of Cultural Goals and Values
Chapter Seven International and Cross-cultural Negotiations£ºDifferent Negotiating Styles of Different Cultures
Chapter Eight An Introduction on Foreign Business Etiquettes¡ª¡ªOffice and Business Meeting Etiquettes
Chapter Nine Dining£¬ Clothing and Gift Etiquettes
Chapter Ten Electronic Etiquettes¡ª¡ªVoice Mail£¬Email£¬and Cell Phones